Knowledgebase

 Adding Your License

To add your license key in eCommerce Suite, just click on Settings > View License.  You can...

 Folder Path Errors on Saving

If you get errors on saving the Settings page such as: Download File Path - Invalid Directory...

 Global Settings

The Global Settings Page controls most of the global aspects of your eCommerce system.  From...

 Managing Currencies

eCommerce Suite supports currency conversion so that your customers can view currency equivalents...

 Managing Shipping Options

The shipping modules allow you to charge different options for shipping and handling methods in...

 Managing Store Addresses

The store addresses section lists down any of your company’s addresses or locations. You can edit...

 Managing System Updates

If you want to run a system update, or check the version that you are currently running, you can...

 Measurements

Measurements is just a section that maps the conversion rates for each measurement value. By...

 Securing Your eCommerce Installation

You can secure your eCommerce installation more by doing the following: Change Admin Login URL...

 Setting Your Default Currency

To set your default currency, follow these steps: Click on Localization > Currencies The...

 Viewing System Logs

The System Logs page will show you the different transactions that your eCommerce site has...

 What is a Cron Job?

A CRON job, also known as a scheduled task, is a process that your web server/computer runs at...

 What is Localization?

The Localization options for eCommerce Suite allow you to set various options for your regional...

 Managing Countries

You can enable and disable certain countries in your signup forms by clicking on Taxes and Zones...

 Site Settings

This tab will set the following options for your web site:General Settings Your web site name,...

 What is a Payment Gateway?

Payment Gateways allow you to accept specific types of payments on your online store.  These can...

 Managing Regional Zones

Regional Zones allow you to specify areas or “zones” where you can set specific tax rates.  Each...

 Store Settings

This tab sets the options for your eCommerce shopping cart and order management. Products...

 Updating Currency Symbols

To update currency symbols, you can click on Localization > Currencies and click on the Edit...

 Managing Tax Rates

Tax Rates are the rates you want to charge for taxes.  You can set different tax rates...

 What Tasks Does the Cron Job Run?

The Cron Job runs the following tasks: Auto Approve Commissions Auto Close Support Tickets...

 Disabling Specific Cron Job Tasks

To disable specific cron tasks, you can do so by clicking on Settings > Automation Tab >...

 Managing Tax Classes

Tax classes are assigned to each product that you want to sell.  For each tax class, you can...

 Marketing Settings

This tab sets the configuration for your affiliate marketing, rewards, and network marketing...

 Media Settings

Images Set the photo types and size that are allowed as well as enable thumbnails on...

 Email Settings

Email Settings Default Email Contact – Set the email address to where emails are sent...

 Security Settings

Security Settings Restrict Admin Area To Specific IP Addresses – If you want to restrict...

 Support Settings

Help Desk Enable Support Tickets Support URL Redirect – If you want to use a different...

 System Settings

System Settings Enable Language Selector – if you have enabled multiple languages for your...

 Automation Settings

API Access If you want to use the API, you can click on the Generate API Keys button to...