Knowledgebase

 Order and Invoice Settings

Update your order and invoice options in Settings > Store > Invoices Enable Invoice Logo – Show the logo on the invoice Invoice Number Format – The invoice number displayed on the page. Current Invoice Number – The current sequential...

 Difference Between Orders and Invoices

The difference between orders and invoices involve processing product delivery (orders) and processing payments (invoices) Orders in your eCommerce store are created for generating the delivery of digital, physical (shipped), and  subscription...

 Store Settings

This tab sets the options for your eCommerce shopping cart and order management. Products Enable / Disable the eCommerce Store and Shopping Cart Set the Default Weight Type (pounds vs kilograms) Set the default discount group for...

 Creating a New Order

To manage your orders in your eCommerce store, go to Orders > Manage Orders > View Orders. On this page, you can view the status of all your orders, and you can mark each order as Pending, Shipped, Processing, etc.  These options can be...

 Managing Invoices

To manage your invoices, go to Orders > Manage Invoices > View Invoices. On this page, you can mark invoices as Unpaid, Paid, Refunded, Cancelled, etc.  You can also print or email a selected invoice to the user. Creating InvoicesYou can...

 Adding Manual Payments

Your eCommerce Store allows you the ability to process both payments in real-time durin the customer's checkout process, or add payments manually through the admin area.  This is useful if you accept offline payment types, like check, money order,...