Knowledgebase

 Managing Email Mailing Lists

eCommerce Suite allows you to subscribe users to different mailing lists in your system.  Mailing lists allow you to contact your customers and affiliates via email via mass mailing or follow ups.  You can use either the internal mailing list...

 Managing Follow Up Messages

To create follow ups for a mailing list, go to Email Tools > Mailing Lists.  Click on the Follow Ups icon for the mailing list that you want. To add a follow up, click on Add Follow Up, and enter your follow up email’s details: Subject – The...

 Recognizing Loyal Customers with Rewards Points

eCommerce Suite gives your users a few options to generate loyalty / rewards points on your store.  These rewards points can be converted into gift certificates that they can then use to shop on your site. Reward Point Conversion You can set the...

 Setting Up Coupon Codes

You can generate coupon codes to give out to users for discounts to be applied in your eCommerce store. Managing Coupon Codes To view coupon codes in your eCommerce site, go to Promotions > Coupon Codes > View Coupons. To create a new...

 Setting Up Promotional Rules

You can set promotional rules for certain products in your eCommerce store.  This can be good if you’d like to do special offers for products, or quantity discounts, such as if a customer purchases a certain amount, you can give them a free...

 Unsubscribing Contacts

Users can unsubscribe to lists themselves if you enable the Mailing Lists icon in Design Layout > Site Layout. Click on the View Dashboard Icons and activate the Mailing Lists icon so it shows up on your members dashboard. Alternatively,...

 Using Link Tracking

If you need to track some links for click throughs, you can use Link Tracking.Managing Tracking LinksTo view your tracking links, go to Promotions > Link Tracking. Click on the Create Tracker button to add a new one. On the Manage Tracking...

 Using the Events Calendar

The events calendar module allows you to schedule events for your system.  These events are then available for your users to view in the members area, when they click on the Events icon, or go to http://yourdomain.com/members/events, where...

 What are Discount Groups?

Discount groups allow you to set special discounts for your users. If a user is part of a specific discount group, they get that discount whenever they shop at your eCommerce store. You can also specify custom discounts for each product, for each...

 What Are Follow Ups?

Follow up messages allow you to set predefined emails that can be sent to your subscribers at certain intervals.  For example, you can send the first follow up email of a list to a new subscriber one day after he / she subscribes to it. A second...