Creating Help Desk Only Admins Print

help and support, tickets
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If you would like to create administrators that access only the help desk, you can create admin groups that only have permissions for:

View Support Categories
View Support Predefined Replies
View Support Tickets
Create Support Categories
Create Support Predefined Replies
Create Support Ticket
Update Support Categories
Update Support Predefined Replies
Update Support Tickets
Delete Support Categories
Delete Support Predefined Replies
Delete Support Tickets

Once you have created the admin group, you can assign any admin to this group and set his Admin Home Page to Support Tickets

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