Knowledgebase

If you would like to create administrators that access only the help desk, you can create admin...

To create more support categories, you can go to Help and Support > Support Tickets >...

To view your support tickets, go to Help and Support > Support Tickets > Active Tickets....

Predefined replies allow you to respond easier to support issues.  If you would like to have...

The integrated help desk and ticketing system in eCommerce Suite allows your clients and visitors...

Instant Answers allows you to show different knowledgebase  entries based on what the user is...