Managing Knowledgebase Categories

To add new knowledgebase categories, go to Help and Support > Knowledgebase > KB Categories. On the Category Details, set the following:

  • Category Name – Name of your category
  • Description – Description of your category
  • Meta Title – The meta title for SEO
  • Meta Keywords – The meta keywords for SEO
  • Meta Description – The meta description for SEO
  • Status – Enable or Disable this article
  • Sort Order – Set a sort order for this article
  • Parent Category – Set the parent category if you want this to be a subcategory
  • Category URL – Permalink URL for this category
  • help and support, knowledgebase
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