Articles


 Folder Path Errors on Saving

If you get errors on saving the Settings page such as: Download File Path - Invalid Directory PathSupport Attachment Folder Path - Invalid Directory PathUpload Products Folder Path - Invalid Directory Path Make sure the following paths are valid...


 Global Settings

The Global Settings Page controls most of the global aspects of your eCommerce system.  From here, you can set the different settings for the admin area, store area, security and image settings, as well as backup and automation.   It is...


 Support Settings

The integrated help desk and ticketing system in eCommerce Suite allows your clients and visitors to submit support issues or questions right in their members area. Support Settings To configure settings for your help desk, go to Settings >...


 Site Settings

This tab will set the following options for your web site:General Settings Your web site name, email, and phone number Select the default site address Select the default language for your site Enter a short description for your website that...


 Store Settings

This tab sets the options for your eCommerce shopping cart and order management. Products Enable / Disable the eCommerce Store and Shopping Cart Set the Default Weight Type (pounds vs kilograms) Set the default discount group for...


 Admin Settings

This tab sets some options for the admin area of eCommerce Suite Admin Profile Set the default language and date format for the admin area If you want to use the WYSIWYG Editor in the admin area, enable this option The getting...


 Marketing Settings

This tab sets the configuration for your affiliate marketing, rewards, and network marketing options Affiliate Settings Enable / Disable the affiliate marketing system Set new account registrations as affiliates automatically Set...


 Content Settings

Content Settings Enable Blog and Set the char set for the site here Auto Save Drafts Generate XML Site Maps automatically for Google and other Search Engines Enable Photo Gallery if you want to show galleries             Blog...


 Media Settings

Images Set the photo types and size that are allowed as well as enable thumbnails on products as you need in your eCommerce software             Uploads Allow User Uploads – if you want users to upload their photos manually in the...


 Email Settings

Email Settings Default Email Contact – Set the email address to where emails are sent after a contact fills in the contact us form Set the mailer type and SMTP options for your site             Mass Mail Set the default...


 Security Settings

Security Settings Restrict Admin Area To Specific IP Addresses – If you want to restrict the admin area to a specific IP address, you can set this option.  * If you set this, you need to make sure the IP is correct as this can lock you...


 Support Settings

Help Desk Enable Support Tickets Support URL Redirect – If you want to use a different help desk, you can set the URL for it here Enable Support File Attachments – Allow members to upload support file attachments Set the support...


 System Settings

System Settings Enable Language Selector – if you have enabled multiple languages for your eCommerce site, you can enable this option so the user can select the language on your site Set Default Timezone and DST options Set CURL...


 Automation Settings

API Access If you want to use the API, you can click on the Generate API Keys button to generate new keys API Restrict to IP Addresses – Restrict API access to specific IP Addresses             CRON Job Cron Transaction Log...