Frequently Asked Questions or FAQs allow you to publish some issues your customers may ask on a repeated basis.
To view your FAQs, go to Help and Support > FAQ > View FAQ. Click on Add Question. On the Update FAQ page, enter the Question and Answer for this FAQ.
To sort your FAQs, click on the Sort icon on the right side of the View FAQ page.
Your FAQ page is located at https://yourdomain.com/faq where yourdomain.com is your eCommerce Suite Installation URL